Engineering Office Administrator (Design & Sales Team)

4 July 2025

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Job Description

SMW AUTOBLOK-Telbrook is part of a leading multinational group, specialising in the design and supply of standard and special workholding systems for the global machine tool industry.

About the Role:

SMW AUTOBLOK-Telbrook is now seeking an experienced Engineering Office Administrator to support our dynamic design and sales team.

This is a fantastic opportunity for a professional administrator with experience in engineering, manufacturing, or technical sales support.

Key Responsibilities:

  • Provide comprehensive administrative support across the Design and Sales departments, ensuring smooth day-to-day operations.
  • Prepare accurate quotations using our internal MRP system – experience with MRP systems is desirable but not essential, as full training will be provided.
  • Support ongoing projects and related administrative tasks, liaising effectively with teams across all areas of the business.
  • Maintain and update customer databases and records, ensuring all information is accurate and up to date.
  • Manage digital file transfers and organise online data in line with company protocols.
  • Maintain internal file systems and carry out regular document housekeeping.
  • Respond to customer emails in a professional, timely, and customer-focused manner.
  • Handle incoming calls and emails, directing queries to the appropriate team members.
  • Take and distribute meeting minutes, ensuring clear follow-up actions are recorded and communicated.
  • Oversee diary management, scheduling meetings, appointments, and coordinating availability for internal and external contacts.
  • Work collaboratively with other administrators, offering support across departments as needed.
  • Provide administrative absence cover for colleagues to ensure continuity of service.

Skills & Experience:

  • Must have a minimum 5 years’ experience in a similar administrative role, ideally within an engineering environment
  • Proven ability to prepare quotations and handle related sales documentation
  • Strong working knowledge of Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook
  • Familiarity with MRP systems is preferred (training provided)
  • Highly organised with excellent time management and the ability to prioritise tasks
  • Exceptional attention to detail and a high level of accuracy in all work
  • Professional written and verbal communication skills
  • Confident working independently and collaboratively as part of a team
  • Positive, proactive attitude with a willingness to learn and adapt
  • Flexible and dependable, able to support colleagues and respond to changing business needs

What we can offer:

  • Company pension of 8% combined contribution (company contributes 3%).
  • Annual 25 days holidays (excluding Bank Holidays).

Job Type: Part-time, Permanent

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Job Types: Part-time, Permanent

Pay: From £12.21 per hour

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Wilford, NG11 7EP: reliably commute or plan to relocate before starting work (required)

Experience:

  • Administrative: 2 years (preferred)
  • Microsoft Excel: 2 years (preferred)

Work Location: In person

Application deadline: 04/07/2025
Reference ID: SBJUL25